How Forelyx handles account, contest, and support data

Forelyx may collect account details, authentication data, wallet activity, participation records, support messages, and device or usage information needed to operate the platform.

We may also collect platform activity signals such as contest joins, prediction submissions (including confidence settings and timestamps), withdrawal requests, and leaderboard changes to support scoring, moderation, and compliance.

We use data to authenticate users, process contest participation, manage wallet requests, calculate scores, detect abuse, improve product performance, and respond to support inquiries.

We may also use operational data to investigate suspicious behavior, prevent fraudulent activity, and maintain a fair and secure competition environment.

Forelyx may share information with service providers that support authentication, infrastructure, payments, analytics, moderation, or customer support, subject to appropriate confidentiality and security controls.

Information may be retained for operational, legal, financial, and anti-fraud purposes for as long as reasonably necessary.

Users may request support regarding account information, basic privacy questions, or policy concerns using the Contact page. Certain information may be retained where required for security, settlement, or legal compliance.

Because Forelyx is a competition platform, some contest and transaction records may need to be preserved to protect scoring accuracy and platform integrity.